Sensory Support Service


Please see our new Sensory Support Service Information Poster at SSS-VVA-poster432.pdf (74 downloads) sensory support logo final


UPDATE – Following Government guidance OUR offices are now closed TO VISITORS

you can still contact us, and the correct contact details are:


for hearing support and school for the deaf, please email:

or CONTACT via phone ON: 

07909 534 083


for the vision support service, please email:

or CONTACT via phone ON: 

07717 447 111

The virtual school helpline has been established to support children and families in need of assistance. The phoneline will be made available from 9am on Monday and the number is 01224 523322 (this is for children and young people who are Looked After (Care Experienced),  parents and carers and professionals working with our Looked After children. It is a place to access information, advice and guidance on education supports, share best practice and gain a complete picture of the multi-agency work which goes on in support of our Looked After Children)


Crisis Support Line

The Council has a free crisis support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks.
The number 0800 0304 713 and is available 24hours a day, 7 days a week.
From 8am to 8pm you can contact us for welfare advice and emotional support, including what to do if you are struggling to get food or pay bills.
This is not a medical helpline  If you require medical assistance you should contact NHS 24 on 111.
To make an online application at any time for a crisis grant, please go to crisis grant.